Operations

Operational posture without confidential architecture.

Northra can support region-specific hosting while customer environments are operated by EU-resident personnel only.

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Residency

Region-specific hosting, EU-resident operations

Customers can contract for region-specific hosting. Northra operates customer environments with EU-resident personnel only, including non-EU hosted environments.

Hosting region remains contract-specific.
Customer-specific commitments are governed by contract terms.
Public copy does not imply US-resident operations personnel.

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Incident and restore

Response, preservation, and recovery posture

Public incident and restore content covers severity handling, customer notification path, data-exposure triage, rollback, log preservation, backups, and restore testing at a high level.

Contractual notification terms govern customer-specific commitments.
Backup/restore posture includes database backups and object versioning where appropriate.
Critical artifacts such as dependency maps and recovery ledgers remain exportable.
Pilot exit supports customer-agreed data return and destruction by data class.

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ResidencyContracted region

EU-resident operations personnel only

IncidentSeverity path

Notification terms governed by contract

RestoreBackups and artifacts

Restore tested before production pilot

Enterprise review

Need the private evidence pack?

Public pages provide the overview. Customer-specific security exhibits, DPAs, and implementation details stay behind the appropriate review path.

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